Fort Lauderdale · Viareggio · Monfalcone
Shore support for superyacht builds, refits and stays.
Builds · Refits · Stays
Aboard
A refit, a new build or a stay keeps a yacht at the yard for an extended period. On board, the work is in the yard's hands. Everything around it is ours.
Fort Lauderdale · Viareggio · Monfalcone
An office in each, and the same way of working in all three.
One contact ashore
The same person from the first call to the last departure.
The vessel
One contact, complete discretion, and the care owed to people a long way from home.
One accountable contact
The same person from the first call to the last departure. No call centre, no hand-offs.
Discretion as standard
Nothing about the vessel, the owner or the crew is shared outside the people who need to know.
Costs agreed upfront
Every service quoted before it starts and itemised in our reports.
We answer for the work
Whoever carries it out, you deal with us and we answer for it.
Builds · Refits · Stays
The periods that keep a yacht — and its people — at the yard for an extended period.
01
Before they arrive
Core service
From the moment a name reaches us the whole journey is ours: they land, someone is waiting, they reach their door, and the next morning they are at the yard.
You receive People at the yard on the day you planned for.
Met at the gate
Met at the airport or the station, and taken to their accommodation
You receive
People at the yard on the day you planned for.
02
Before they arrive
Every document collected and checked against your own list, in your hands before the person travels, with the expiry dates watched for the whole stay.
You receive A complete file, three days before anyone lands.
Before anyone travels
A complete file for every person, in your hands before they travel
Thirty days ahead
Thirty days' warning before any document expires
03
Where they live, how they move
Core service
Hotels, residences and apartments held against your monthly forecast and assigned by name and by level — one contact, one rate card, one invoice.
You receive An address, keys and a working home before the first arrival.
Held in advance
Places held in advance against the forecast you send by the 20th of each month
You receive
An address, keys and a working home before the first arrival.
04
Where they live, how they move
Core service
Shuttles built around your shift patterns, vehicles assigned to teams for the whole of their stay, and a driver for the people who need one.
You receive A vehicle plan that matches the shift board.
On the shift times
Shuttles on the shift times, redrawn when the shift times move
Named drivers
A car or a van assigned to a team, with named drivers on the contract
You receive
A vehicle plan that matches the shift board.
05
Every day
Core service
A named account for your project and a deputy who knows it, on four channels, with every request in a single record — so whoever answers has the whole history.
You receive One history, whoever picks up.
Four channels, one record
WhatsApp, telephone, email and a portal, all into one record
What counts as an emergency
An emergency is someone without a bed or locked out, a fault that makes a flat unusable, a cancelled flight or a missed transfer, an accident or a health problem, a vehicle that will not start.
06
Every day
Toothache, a specialist, a test: booked quickly, in English, paid at the time and settled once a month — without losing days of work.
You receive An appointment within days, and a person back at work.
In their own language
Appointments with doctors, dentists and specialists who speak English
You receive
An appointment within days, and a person back at work.
01
On the ground
Core service
You say what you need and by when. We search, compare and negotiate, set delivery and collection around your access, and keep the register of everything standing on site.
You receive A register open at any moment, and nothing left on hire by oversight.
Two quotations, one page
At least two quotations compared on a single page, for every request
Nothing left on hire
A register open at any moment, and nothing left on hire by oversight.
02
On the ground
Two services kept distinct: temporary washrooms and changing rooms on a monthly fee and a planned schedule, and the small maintenance of offices and common areas, on request and against a quotation.
You receive None of it on the project manager's desk.
On a planned schedule
Hire, cleaning, emptying and restocking, at a frequency agreed on the headcount
Weekly inspection
A weekly inspection with a checklist and photographs, shared with you
03
Around the project
Core service
Inside the yard or a few minutes from it: desks, lockable storage, a dedicated connection, cleaning, and someone to call when something stops working.
You receive A working office on day one, and nothing left to do at the end.
Before the team lands
Desks, seating and lockable cabinets, in place before the team lands
You receive
A working office on day one, and nothing left to do at the end.
04
Around the project
Minutes, actions, deadlines and documents, kept in order in Italian and in English, so nothing is lost between one meeting and the next.
You receive A record that holds up, in both languages.
By the next working day
We sit in the project meetings and write the minutes
Both languages
A record that holds up, in both languages.
In detail
Each service above has a page of its own, with everything it includes and what we commit to.
One operating core
Accommodation, mobility and travel are organised once, to one standard, whether the guest is a deckhand, a captain or a visiting technician.
Start a conversation
Tell us about your project. We will come back with a support plan and a quote for the services you need.
